• eat
  • shop
  • see
  • go
  • stay
  • daytrip
  • map
  • calendar
  • transport
  • weather
  • currency
  • tofrom

How to Use Your Concierge

ConciergeOne of your most valuable travel resources (other than WHERE Edmonton Magazine, of course) sits in plain sight in the lobby of your hotel — the concierge.

In this age of self-service and automation, especially in North America, a concierge can seem like a relic of a bygone era. But, they are paid to be the ultimate insider, often command several languages, and are experienced travellers themselves. They peruse the latest museum exhibits, attend gallery openings, dine at exclusive restaurants, and see the newest shows, all to be able to tell you what’s worth seeing, doing, and eating in the city.

The best part? That expansive knowledge is available to any guest, absolutely free!

They can arrange for an exclusive dinner at a chef’s table, create the most romantic setting for the surprise wedding proposal, or plan a birthday wish to appear on the jumbotron at an NHL game. They are your travel consultants, personal and business expediters, social advisers, and confidential secretaries.

They have an inexhaustible network of acquaintances and colleagues. So when visiting your next destination feel free to explore and indulge on your own, but for that extra something special don’t be afraid to ask the concierge!

Call Ahead
The concierge can help tweak your itinerary, give you suggestions that you didn’t even think of, and warn you if an event or closure will affect your visit.

Look for the Golden Keys
The exclusive Clefs d’Or Concierges have been opening doors for hotel guests in Canada since 1976 and today there are more than 150 members from coast-to-coast, and more than 3,500 members in more than 50 countries worldwide! Distinguished by crossed golden key pins worn on their lapels, these concierges are the ultimate insiders and will go above and beyond to ensure you have an unforgettable experience.
—Lindsay Shapka

Leave a Reply